AirportConsulting
Spring 2009

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Cover Story
Passenger Processing – Extending the SelfService Experience
By Herve Muller, IER
New technologies are sweeping over the airportindustry, altering the operations conventions of how new airportterminals are being designed and how existing ones are beingretrofitted.New equipment and systems are bringing substantial changesin the way passengers travel and the demand for new solutions is strong. Readmore…
Special Feature
Implementing SMS at Airports: Progress andChallenges
By Joanne Landry, Landry Consulting
Safety Management Systems will likely be a pervasivepart of airport development and operations in the years to come. TheFederal Aviation Administration (FAA) is currently undertaking aninternal and external initiative to implement SMS to comply withInternational Civil Aviation Organization (ICAO) requirements. Fullstory…
Consultant Perspective
Think Like a Business: Crafting the Future Viability of Airports
By Al Michejda, AIA, NCRB, HNTB, & SteveHostettler, DeernsUS, Consulting Engineers
Today more than ever, airports and their host regionsare increasingly recognizing their interdependence and consequentially,crafting and managing their own viability. In short, they are thinkingmore like a business, finding new ways of defining and maximizingairport resources and partnerships that would have been dismissed ashort time ago. Readmore...
Executive Update
Measuring Success
By Evan Futterman, Futterman Consulting, Inc., ACC2009 Board of Directors Chair
Timing is everything! Thebeginning of my term as Board Chair coincided with aonce-every-three-year ACC Strategic Planning Retreat. Preparations forthe Retreat yielded a wealth of information about past successes of theorganization and set the stage for a productive two days of work byRetreat participants. Fullstory...
Tableof Contents
ACCExecutive Member Spotlight: Landrum & Brown
ACCAssociate Member Spotlight: Advance Testing
ACCNews
ACCMember News
SpotlightACC Institute
AirportBusiness in a Post-Stimulus Market
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